My only very small complaint is there is no contact from the time my car goes in until about 10 minutes before closing. Since I can no longer get a ride back to Univ. Chevron WITH Univ. Chevron, I have to call a cab which takes a bit of time and yesterday, if I hadn't called ahead finally, you would have closed before I could pick up my car. I would appreciate just an interim text mid-afternoon with an hour window as to when I can pick up my car (and also, if I have to wait until the next day). Yesterday I didn't get an email that my car was ready for pickup until after I had picked it up and was already home.