Disappointing experience. They kept our car for three days. After an oil change/inspection at University Chevron last summer turned up no problems, they said during our October service that the car needed $3,700 worth of work done. We had it done and paid them. The disappointing part was the customer service -- they seemed uncaring and unfriendly, and they did not even return phone calls when we phoned to ask about the status of the repair job. Two voicemails were evidently ignored. After 20 years of giving University Chevron our business, it may be time to look elsewhere.