Auto Repair In Fairbanks

Working Hours :
Mon - Fri: 7:30 AM - 6:00 PM
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5

After experiencing poor "diagnosis" and "repairs" amounting over $560.00 and taking three days from our local dealership, with all the original problems resurfacing less than a week later, my auto insurance agent, who was paying for my tow, recommended University Chevron after I described my problems. This was the best advice I received ref auto mechanical repairs EVER! The Pros at University Chevron correctly diagnosed and repaired not only the problems I described, but also problems I was previously aware of but did not give proper attention toward repairing. The repairs were completed in one day! Repairs may not be inexpensive, as we all know, but the money charged and paid was well worth the cost as evidenced by the problems not recurring even after 10 months passage of time. Their guaranteed work and warranties are just pluses to me in deciding to select them for all my future repairs. I trust University Chevron with my repairs, without reservation! Super great service, and people!

Thank you so much for taking the time to share your positive experience at University Chevron, Hank! We are delighted to hear that we were able to provide you with top-notch service and repairs that surpassed your expectations. It is our goal to always make sure our customers feel confident and satisfied with their experience, and we are glad to know we achieved that with you. We truly appreciate your trust and loyalty, and we look forward to continuing to serve you in the future. Thank you for choosing University Chevron, and we wish you safe and happy travels!

- University Chevron
5

Quick and efficient

5

These people rock! I absolutely love working with them. Any time I have any concerns with my car Suzie is so sweet and will build up an estimate quickly and even help look at rates! I've had tons of work done this season to prep for winter, and each time Landen has been beyond kind, educated, and just all around stellar! One of the best parts is the car turnover rate is phenomenal! Thank you for your amazing service!

Thank you so much for your kind words, Suki! We are thrilled to hear that you had a positive experience at University Chevron in Fairbanks. Our team works hard to provide excellent customer service and we are delighted to know that we were able to meet your expectations. We appreciate your loyalty and we look forward to continuing to serve you with high-quality service and quick car turnovers. Thank you for choosing us and taking the time to leave a review. We appreciate your feedback and are grateful for your five-star rating. Have a great day!

- University Chevron
5

Easy to deal with and prices were stated before the work was done. I liked the communication on the work status but was pleasantly surprised how fast the job was done. Highly recommend this shop.

Thank you so much for your review, Bret! We are thrilled to hear that you had an easy and efficient experience with us. Our team prides ourselves on clear communication and providing fair prices for our services. We are so glad that you were pleasantly surprised by the speed of the job. Thank you for recommending our shop, we truly appreciate it. We hope to see you again in the future!

- University Chevron
4

The quality of work and details Chevron put into there work to shows how much they care for customer satisfaction. This is our second vehicle we have brought to Chevron. My wife and I are very please with the work they have done.

5

The people working in this business are exceptional. Of course the owner is awesome. People here treat you respectfully and always very gracious to have your business. They do a great job on your vehicle always.

Thank you so much for taking the time to leave us a 5-star review, Joyce! We are thrilled to hear that your experience at University Chevron in Fairbanks was exceptional. Our team takes pride in providing top-notch service and treating our customers with respect. We truly value your business and appreciate your kind words. We look forward to seeing you again for your vehicle needs in the future!

- University Chevron
5

I took a chance on University Chevron because they had an opening for service. I will be a repeat customer! They were courteous, communicative, and thorough. It’s nice to find a place I can trust.

Thank you so much for taking the time to leave us a five-star review, Sarah! We are thrilled to hear that you had a great experience at University Chevron. We pride ourselves on providing excellent customer service and ensuring our customers feel taken care of. We are grateful to have gained your trust and look forward to serving you again in the future. Thank you for choosing University Chevron.

- University Chevron
5

Excellent customer service. As a women, you never know what to expect at shops. Sometimes you are up charged because of assumed ignorance but I felt like I was getting the same service that they would have provided to their own daughter, wife, or sister.

Thank you so much for taking the time to leave us a review, Cj! We are delighted to hear that you had an excellent experience at University Chevron. We take pride in providing exceptional customer service to all our customers, regardless of gender. We treat everyone with the same respect and care that we would offer to our own family members. Thank you for choosing us for your automotive needs, and we look forward to continuing to provide top-notch service in the future.

- University Chevron
1.5

I had my F350 in for a service, and some tire work, the service went well as usual, but the tire work was very disappointing. When I made the appointment I had to wait an extra week for the tire team to be available. I had four mounted tires that needed balancing, and installing. After having the truck all day I was informed the tires could not be balanced, and were not installed. I was then told that all the tires had to be replaced, and one of the rims was bent, and unusable. When I picked up the truck they had a quote for 4 new tires. I was charged $98.00 for this failed effort. I declined the new tires, and went to American Tire and Auto where in 45mins. and $60.00 the tires were balanced, and on the truck. My recommendation would be for you to use the $98.00 you got from me, and use it for training for your tire technicians.

5

I have had great experiences at University Chevron. They've always been able to help with a matter of days and have been forthcoming about car issues (major and minor) and up front about costs. Thanks for great service!

Thank you so much for taking the time to leave such a positive review, J W! We are thrilled to hear that you have had great experiences at University Chevron and that our team has been able to help with your car issues while being upfront about costs. Providing top-notch service is our priority and we are happy to have met your expectations. We appreciate your support and look forward to serving you in the future!

- University Chevron
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