Auto Repair In Fairbanks

Asked for a front end alignment and tire swap. Got a quote of around $140 for both. Later I get a call that I need new ball joints and rack and pinion at a cost of $1622. Informed staff that I didn't have money for that right now. When I go to pick up my car I'm billed for a front end inspection and tire swap. Didn't ask for a front end inspection. If that is part of an alignment that should be stated up front.

I arrived earlier than my scheduled appointment. No problem. They got my truck in and started the requested service. I have never had a problem with this establishment. Great service and friendly and polite employees. Will continue to use them in the future.

Always wonderful and efficient. Troy and Trent are always kind and informative. I highly recommend them.

We appreciated their help getting our truck going.

See personal review.

Only some of the issues concerning my car were addressed and a promised follow-up estimate was not made. More comments will be in my Personal Review.

I personally rate UNIVERSITY CHEVRON to be among the BEST when it comes to SERVICE and WORKMANSHIP. N. H.

Every thing worked as scheduled without disturbing our daily life. We are glad that you did additional checks for future works to be done. We are very satisfied with your courtesy. These are reasons that we have long been your customer for repairs and gas, for more than 40 years !

I thought everyone was professional and prompt.

My only very small complaint is there is no contact from the time my car goes in until about 10 minutes before closing. Since I can no longer get a ride back to Univ. Chevron WITH Univ. Chevron, I have to call a cab which takes a bit of time and yesterday, if I hadn't called ahead finally, you would have closed before I could pick up my car. I would appreciate just an interim text mid-afternoon with an hour window as to when I can pick up my car (and also, if I have to wait until the next day). Yesterday I didn't get an email that my car was ready for pickup until after I had picked it up and was already home.