Auto Repair In Fairbanks

As an auto repair shop owner down in Texas, I don’t hand out praise lightly — especially when it comes to trusting someone with my own mother’s vehicle 3,000 miles away. But University Chevron in Fairbanks has absolutely earned it. My mom recently brought her 2000 Mercury Villager in for a tail light issue. The first part she ordered didn’t fix the problem, and instead of charging her for a guess or pushing unnecessary repairs, Clayton took the time to actually help her. He canceled the part they were going to order, didn’t charge her a dime for the attempt, and treated her with honesty and respect the entire way through. When I called to follow up, it was immediately clear I was talking to someone cut from the same cloth as myself — a shop owner who cares more about people than profit. That’s rare in this industry, and even rarer in today’s world. After years of dealing with other shops in Fairbanks that charge “courtesy check” fees just to tell us what we already know, finding a place like University Chevron is a breath of fresh air. Clayton and his team are knowledgeable, straightforward, and genuinely friendly. They eased my stress from 3,000 miles away by giving me confidence that my mom is in good hands. When I bring her replacement vehicle — a 2010 Ford Flex — up to Alaska in the coming weeks, University Chevron will be the only shop I trust for all future maintenance and repairs. They’ve earned a lifelong customer, and I’m grateful for the way they treated my family. If you’re in Fairbanks and want a shop that values integrity, honesty, and real customer service, this is the place.

I needed a tire repair done as I was taking my wife to the hospital. I called University Chevron because several people have told me of the great service they receive there. I spoke with Clayton and he said to bring it over. They took care of me in spite of their busy schedule. They did the repair quickly at no charge. I will be their customer and tell everyone I speak to about their caring service. Thank you Clayton!

I recently had my 2013 SUV serviced at University Chevron - CV axle and front brakes and rotor. The team was professional, knowledgeable, and genuinely helpful - taking their time to clearly explain what repairs were needed. I appreciated their honesty and transparency. The final bill was exactly as quoted. When a problem developed the next day, they handled it with professionalism and urgency. They fixed it, without charge, ensuring complete customer satisfaction, and safety They stand behind their work and prioritize doing the right thing. I highly recommend University Chevron for reliable, honest and professional service!

These people are so professional and friendly and get the job done so quickly and done right the first time! I really appreciate the notifications they give me to remind me. It’s time for service too.

I had a lot of questions and they took the time to explain everything to me. They scheduled me quickly and worked with me to cluster the maintinence I needed.

I more than pleased with this team. When I went to pay, the front desk woman told me that it was cheaper than first estimated, which never really happens anymore. Thanks for making a happy customer, solving my problem with the oil leak and keeping my car going. In the past, there was a brake issue that developed more than a year after they were replace - this team warrantied the brakes without question. I'll be back and my hubby started taking his car there, too 😉.

The staff were friendly. And got it done in a reasonable amount of time. They even wrapped my old tires in plastic before they put them in the back of my SUV so it wouldn’t get dirty. Sometimes it’s just the little things. Thanks.

Nice person to work on car 🚗

I benefitted from their very thorough inspection of my car that included a face-to-face discussion/explanation of the results and a written report. I was previously drawn to University Chevron because the people there were flexible, understanding, quick and competent in addressing my need to have two issues fixed.

Thanks to University Chevron for quick service, repairs, and preventative recommendations regarding future problems!